Terms & Conditions

Payment
Flexible Booking: Payment of the first night will be charged to the card provided on the booking only once the cancellation policy had passed. The balance can be paid upon arrival by card or cash.

Advance Purchase - non refundable Booking: Full payment will be charged upon receiving the booking.

All major UK debit cards are accepted. Please note that payments are charged by Hyde Park Suites Ltd which will show on your bank statement.

In all cases, we will require to see the card paid with upon check-in.

The card provided should belong to the guest. For any 3rd party payment, please contact us because an authorisation form must be signed by card holder and we do require a secure copy of the 3rd party card.

Groups booking
When booking more than 4 flats on the Flexible rate (72hrs cancellation policy), 30% of the booking total value will be charged as a non-refundable charge.

Cancellation Policy
If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later, 100 percent of the first night will be charged.
In case of no-show, 100 percent of the total price of the reservation will be charged.

No cancellation policy for Advance Purchase non-refundable bookings